FAQ2021-09-07T19:25:42+10:00
Can you send samples of your fabric bases?2021-10-20T09:58:42+10:00

We have a  extensive range of base cloths for variety of end use products  in our showrooms and are constantly updating  new fabric bases for digital printing. It is best to make an appointment to review fabric bases in our showroom.

How is your company different from other digital fabric printers?2021-10-20T09:58:55+10:00

Max Frost & Co. is a full service company that provides more than fabric printing. We provide a full understanding of textile print and product development with affordable pricing and delivery options. We provide our customers with a range of fabrics including, polyesters, silks, cottons, knits and many more fabrics available.

Do you have any eco-friendly fabrics?2021-10-20T10:09:04+10:00

Max Frost & Co know that many  fashion designers are interested in fabrics that are eco-friendly and we strive to source new fabrics that are not harmful to the environment. We can source through our off shore suppliers current availability of eco-friendly products.

Are the printed fabrics machines washable?2021-09-07T19:34:26+10:00

Yes, the majority of them are machine washable. Silks and delicate fabrics are usually dry clean only. Upon request of fabrics please provide us with your intended end result so we are able to provide you will the necessary fabric care options available.We can also advise and recommend care code for fabric ground selected.

Please see our product lines section on our website to view fabric care for individual fabrics

What if you don’t have the kind of fabric I want?2021-09-07T19:33:47+10:00

We have access to a large library of fabrics for printing and are constantly updating new fabric grounds for printing from our suppliers. We can help develop or find similar quality if you have fabric swatch or brief of quality you require. We do not print on other suppliers fabrics, all fabrics need to be specially prepared for printing and this process is controlled by our suppliers to ensure best print design capability is reached

 

How do I submit my designs for printing?2021-10-20T10:13:10+10:00

You can submit a design  via internet file transfer;  eg Dropbox

Preferred File types:  TIFF, PDF Format.

The customer need to supply the colour in TPX pantone numbers for colour matching. Our suppliers do the best to give you the closest colour available with a custom colour match.

Custom print designs need to be set up in repeat & to actual design scale

Can I ship my design anywhere in the world?2021-09-07T19:40:04+10:00

we are able to ship into all manufacturing and hubs and have offices in Sydney, Melbourne, Auckland, Fiji, southern and Northern China, Tapei City and Europe. All duties and local charges are the responsibility of the customer. We arrange all shipping documents.

What Is Shipment Lead time and freight cost into Australia?2021-09-07T19:32:05+10:00

Transit lead time exiting Asia to Australia is approximately 4 weeks by SEA /FIS Sydney or 10-12 days by AIR at customer expense through our nominated forwarder only. We can also send goods by Air or Express Courier however we need to know your order size and preferred shipment mode to finalise air lead and pricing.

 

Do I see a Production / Shipping Sample before goods are shipped?2021-09-07T19:31:54+10:00

None of our orders are shipped without prior customer approval. A 1m Shipping Sample is provided ex bulk production for your final shipment approval.

What is the turn around time for initial Design Strike Off Sample?2021-09-07T19:31:45+10:00

The initial design strike off can take up to 10-15 days from the time we receive your print file design. It is advisable to provide us with accurate information on the type of fabric, weight, colour, finish of the fabric to ensure a more accurate turn around is provided to you.

Do you offer custom roll printing allowances?2021-09-07T19:31:12+10:00

We provide our customers with 5-10% meter allowance. With our careful precision we will ensure that we get length as close as possible to the amount you ordered.

What is a Design Strike Off and the costs involved?2021-09-07T19:30:25+10:00

Our printers will do A4 size Full Digital Strike off to show design repeat and colours on your choice of fabric base at no charge , 1 meter strike off can be also arranged at additional cost  ,price can only be quoted once fabric base is confirmed

Is there a Design Set Up Charge?2021-09-07T19:30:29+10:00

Max Frost & Co have a $200 AUD set up charge for New Designs and is invoiced upfront, upon receipt of new Design file. This fee can be waived if you have a few designs for custom printing ,call us to discuss your custom print idea.

How to stay original2021-09-07T19:30:35+10:00

It may seem like a good idea to use Digital Printing to make a copy of a popular commercial print that is no longer available but unlike clothing designs, print designs can be and are usually copyrighted by the Artist and/or the Manufacturer. It’s always best to stick with your own unique designs. Listed below are some Australian Artwork Studios that we recommend after printing many of their Designs for our Customers.

Artwork Studios:

Karolina York www.karolinayork.com
Longina Phillips www.lpd.com.au
T J Design www.tjdesign.com.au

Does Max Frost & Co. have their own Print Design or Artwork collection?2021-09-07T19:28:31+10:00

We don’t have our own print design or artwork collection however there are various open mill designs from our suppliers that are not copyrighted and have minimum printing requirements. We do offer a range of fabrics from our Product Lines Australia and World of Asia collection through small print runs. Customers who are interested in our range are encouraged to make an appointment with our staff within our Sydney or Melbourne offices.

Is there a minimum order for my own custom print design?2021-09-07T09:21:01+10:00

50m-100m is the lowest quantity for Full Digital Printing. If ground quality is a standard running line and available at the time, we can produce sampling yardage full digital printing method with up charge for garment salesman samples for running line qualities only.

500m is the lowest quantity for Semi Digital & Screen Printing.

300mts is the lowest quantity for silk screen printing

 

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